The objective of this service is to manage enterprise infrastructures from an availability, manageability and performance perspective. A host of services devised to meet diverse customer requirements spans simple reporting of basic level availability of technology infrastructure to advanced system administration activities. The services are delivered through Help Desk with Single Point of Contact. Depending on customer's requirement, the services are provided on a 24 x 7 basis.

We have been providing high quality Facility Management Services for quite a long time. We offer Facility management services on Service Level Agreement (SLA) Model and Time and Manpower based support model. We also specialized in providing remote management support in this area.

The domain areas where we offer our services are:

• Servers Management & Support
• Network Management (LAN & WAN Support)
• Wireless, VPN, Link and Bandwidth Management
• Mail and Messaging Management
• Application software and O.S. Management
• Backup Management
• Database Management
• Asset Lifecycle Management
• Vendor Management
• Security and Anti-virus Management
• Power Management
• Voice call and VOIP Management
• Help-desk and Call-desk Management
• Desktop and Client-side Support
• Remote Support and Troubleshooting

AMC Services

Transline India undertakes maintenance service contracts for various types of Computers/Servers equipment with clearly laid down service level agreement (SLA) to provide a range of response levels for different customer needs. The services go right up to 24x7 manpower and equipment support.