Challenge

The State Police Department sought surveillance solution to monitor criminal activities, identify areas with higher crime rates, and support public safety across multiple police stations. The project involved installing and maintaining surveillance systems at multiple locations with the aim of improving real-time monitoring, crime prevention, and coordination between law enforcement teams.

Solution

We executed the design, supply, installation, commissioning, and maintenance of CCTV cameras across multiple stations, ensuring comprehensive coverage at critical locations. The solution involved infrastructure development, from road digging and cable laying to pole erection and personnel training.

Challenge

The Municipal Corporation required a biometric attendance system to record and manage the attendance of its staff across various departments, excluding education. The key challenges included:

• Discrepancies and inefficiencies in manual attendance records.
• Concerns over 'ghost employees' and ensuring the reliability of attendance data.
• Installing and managing 2,500 biometric devices across multiple zones at both indoor and outdoor locations.
• Establishing a centralized system for real-time monitoring and reporting, with data integration and reconciliation services.

Solution

We delivered a comprehensive biometric attendance solution that addressed these challenges through the deployment of in-house products and technologies along with efficient project execution:

• Installation of Biometric Devices: Indoor and outdoor devices were installed across all zones, ensuring seamless attendance tracking.
• Centralized Monitoring System: A centralized control room was set up at the zonal level, allowing real-time monitoring and data synchronization.
• Custom Software Integration: Our proprietary software ID1 was developed to generate automatic IDs, enable real-time updates, and provide detailed attendance reports.
• Complaint Resolution Mechanism: Toll-free helplines and email support were established for efficient issue resolution, improving response times and user satisfaction.
• Operational Efficiency Measures: Custodians were appointed for each device, ensuring proper maintenance and accountability.

Challenge

The client sought to understand footfall patterns at their retail outlets to drive business decisions based on customer behaviour. Their goal was to track the number of customers entering and exiting the store in order to analyse peak hours, optimize staffing, and improve store layout. However, the existing setup had a single camera which failed to fully capture both entry and exit points, leading to incomplete and inconsistent data. Additionally, connectivity limitations at the store impacted the timely transfer of video frames required for accurate footfall detection.

Solution

To address these issues, we deployed our proprietary StorePulse solution, designed for retail analytics. The deployment included:

• Optimized Camera Placement: We replaced the single camera with two strategically positioned cameras, facing the entrance and exit respectively. This ensured complete and accurate coverage of all customer movements.
• Accurate Footfall Detection: With improved camera angles and StorePulse's AI human detection algorithms, the system could track store entries and exits for footfall analytics.
• Robust Data Handling: StorePulse was configured to manage data uploads efficiently, ensuring that all captured frames were uploaded to the client's server, even under limited connectivity conditions.